Account UI & Walkthrough Animation
Client: TMS (The Money Source) 2019UI Design
Animation
Art Direction
Tools used:
Photoshop
Illustrator
Sketch
After Effects
Premiere Pro
Lottiefiles
Empowering Homeowners
In the world of mortgages, call centers often bear the brunt of customer inquiries. Our task was to alleviate some of this pressure by delivering creative content that provides information upfront, thus reducing the number of questions, empowering users with the knowledge they need. Working closely with copywriters and coders, we crafted an experience that simplifies the process of opening a TMS account on the website or app. We found creative ways to demonstrate tasks like setting up autopay, changing addresses, and accessing bills and transcripts.
For this project, I kept every audience in mind by designing it to be compatible with all browser types and screen sizes. Utilizing After Effects, the Bodymovin plugin, and collaborating with developers, we successfully created HTML5 animations that delivered a seamless and informative user experience.